At Modkline, we aim to deliver your orders quickly, securely, and in perfect condition. This Shipping Policy explains our delivery timelines, costs, and related terms for orders placed through our website.
1. Order Processing Time
- All orders are processed within 2–7 business days (excluding weekends and public holidays) after receiving your order confirmation email.
- You will receive a notification once your order has been shipped.
- During peak seasons, sales events, or unforeseen circumstances, processing times may be slightly extended.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
- a) Domestic Shipping (Within India)
- Standard Shipping: 5–7 business days
- Express Shipping: 2–4 business days
- b) International Shipping
- Standard International: 7–14 business days (varies by destination)
- Express International: 4–7 business days
Delivery times are estimates and may vary based on the destination, courier delays, or customs processing for international orders.
3. Shipping Charges
- Free Standard Shipping on orders of 2 or more products (both domestic and international).
- Standard shipping rates apply for smaller orders and will be displayed at checkout.
- Express shipping charges are calculated based on weight, destination, and selected courier service.
4. Order Tracking
- Once shipped, you will receive an email or SMS with a tracking number and link to track your order.
- Tracking information may take up to 24–48 hours to become active after dispatch.
5. Customs & Duties (For International Orders)
- International orders may be subject to customs duties, taxes, and import fees in the destination country.
- These charges are the responsibility of the customer and are not included in the order total or shipping cost.
- Customs delays are beyond our control.
6. Delivery Issues
- If your package is delayed, lost, or damaged during transit, please contact us immediately atmodklinecare@gmail.com with your order details.
- We will coordinate with the shipping provider to resolve the issue.
7. Address Accuracy
- Please ensure that your shipping address is complete and accurate.
- Modkline will not be responsible for delayed or undelivered orders due to incorrect address details provided at checkout.
8. Contact Us
If you have any questions about shipping, please reach out to:
Modkline – Customer Support at this Email:modklinecare@gmail.com